Do you have a professional attitude?
Are you a “professional” truck driver? These are easy questions to answer, if you will be honest with yourself. Is getting a CDL the only requirement for being a true professional? Let’s look at some definitions.
professional /prəˈfɛʃənl̟/ adjective
1 : relating to a job that requires special education, training, or skill
Do you have any professional experience?
professional people/photographers/electricians/soldiers (and I’ll add truck drivers)
a professional career
2 [more professional; most professional] : having or showing the skill, good judgment, and polite behavior that is expected from person who is trained to do a job wellHe deals with the customers in a very professional way. = He is very professional in dealing with the customers.
I was impressed by the calm and professional way she handled the crisis.
The presentation was very professional.professional /prəˈfɛʃənl̟/ noun
1 : someone who does a job that requires special training, education, or skill : someone who is a member of a profession
medical/legal professionals
The bathtub was installed by a professional.
2 : someone who has a lot of experience or skill in a particular job or activityShe handled the situation like a professional.
“Professional.” Merriam-Webster.com. Merriam-Webster, n.d. Web. 20 Oct. 2014. <http://www.merriam-webster.com/ dictionary/professional>.
If you follow the Webster’s Dictionary link above, you will find that about 10% of being a professional is WHAT you can do and the other 90% is about HOW you do it. Being a professional is less about your level of skill to do a job and more about how you handle yourself while you do it. So, is the truck driver a “Professional” by definition? Yes. Is the truck driver “Professional” in his actions? Well, that is a different story. Here is another article I have on being a professional.
Luckily, the general public has a better outlook on truck drivers than we have on ourselves. An article from Truckinginfo.com, says 65% of registered voters had a positive image of the trucking industry.
One need only spend a little time in a truck or at a truck stop to find out just how professionally truck drivers act. Professionalism seems to be a quality that is not held in high esteem among many truck drivers. But, with something to strive for, it can be. Let me explain.
PROFESSIONAL ATTITUDE IS ESSENTIAL IN THE ARMY.
I joined the U.S. Army in 1990 after I graduated high school. I was just a kid. Didn’t know anything about the world or what the world expected of me. Naive to say the least. As time goes on in the Army, you advance in skill (I was a tank mechanic) and rank (Private, Private First Class, Specialist/Corporal, Sergeant).
When you reach the rank of Sergeant (E-5), something changes. Something happens almost overnight. One day you are a Specialist/Corporal, the next day you are a Sergeant. You instantly become more professional. I saw it then and I remember it to this day. When you get that rank, you begin to lead by example. There is a voice in your head saying, “Hey, you are not a private any more so don’t act like one.”
Don’t act like a private and no one will treat you like a private. The only difference between a Specialist (E-4) and a new Sergeant (E-5) is one pay grade. When you pinned on that new rank, you did not become more skilled at your job than you were the day before.
18 years later I saw the same phenomenon. I was 21 when I became a Sergeant in the Army. Now, at the age of 39, I decided to put my 16-year-old son in Martial Arts. All of a sudden, letting my 5’9” 175 lbs. son get a leg up on me did not sound like such a good idea.
My solution…I’ll take Martial Arts too. Did I mention I am 39 years old at this point? This had to be the most difficult thing I had done since my time in the Army. But, something interesting began to happen.
As I advanced through the colored belts, not only did my confidence get a boost, but MY DESIRE TO DO IT RIGHT AND ENCOURAGE OTHERS began to grow. The skill was not there yet, but the attitude was. It is the attitude that leads to professionalism, not just the skill.
I did manage to earn my Black Belt in Taekwondo, and I will forever be grateful for the opportunity, but it is a lesson learned that I want to bring to truck drivers today. You had to go through a lot just to get your CDL and no one will deny you that fact. I know it was not easy for me.
But, you must understand that having your CDL does not make you a professional truck driver. It is the attitude of how you carry yourself from this day forward that will make you a professional.
So, how do we instill a more professional culture in the trucking industry. I believe we need a multilevel professional ranking system for truck drivers. (Not mandated by the Government) Call it rank advancement, colored belts, special stickers to put on the side of your truck, whatever it takes to remind yourself of your commitment to a professional standard and display it for all the world to see.
My purpose in this post is to try and start a conversation on this subject. Check out this article on simple steps to being a great driver.
I am still working on my own kind of program to do this and I gladly look forward to any input you may have. Please comment below, email me, or you can find me on Facebook.
Great post! I think anyone working in any industry should have a professional attitude. Employees represent the company they work for and professionalism speaks about work ethic. Truck drivers should represent that as well, and maintain a professional attitude on the job. Thanks for sharing!
Thank you Alicia,
I was excited to see your comment. I hope to shine a good light on an industry that has taken care of my family and me for 20 years. Good recruiting to you and best wishes. Please stay in touch.
Rob.
Hi Rob,
I was a truck driver for 20+ years and reading your article is very accurate. The times that I spent on the road, away from my family, showed me that there are a lot of different attitudes in drivers. If you ask one driver about professionalism, you will get several different answers. But, if you ask several truck drivers, you will find that there is a large number of drivers that have a professional attitude and it shows in the tone of their voices. They say that there are more drivers that show professionalism on the road now than 5 years ago. They say drivers are more respectful when it comes to the general public and toward other big trucks. There is less tailgating, less drivers cutting cars or trucks off, more moving over at on-ramps for big trucks. They change the subject quickly from professionalism to how they feel about the industry and the regulations that effect their living. I had several drivers talk about the “hours of service” regulations, the change that was made to the number of hours to drive (line 3) vs the hours on line 4 (not driving). I spoke with one driver in particular, who said that he was forced to go on line 1 (off duty) because he could not log enough time on line 4 when he was still working. He said that “you only gain 1 hour on line 3 (driving) and loose 1 hour on line 4”. He said that one extra hour of driving did not make that much of a difference when it comes to the miles he was able to drive. (Most trucks are governed at 65 mph, that equals 65 miles). The old regulations stated that a driver could be on duty for 15 hours; line 3 for 10 hours and line 4 for 5 hours.
Now I am a Supervisor of Driver Training, teaching new drivers to the industry the regulations, the proper use of mirrors (be surprised as to the number of drivers who don’t), coupling/uncoupling, backing/parking and how to drive a big truck. I find it difficult to teach these drivers how to drive standard transmission (10 speed). I let them know that there are still companies out there that use 13 and 15 speed transmissions. Our company goes over the steps on how to use 13 and 15 speeds, but we do not have the equipment to teach them. I enjoy working with new and seasoned drivers as I learn from their comments and even their questions.
Thanks
Jerry
Thank you for your comment. We the drivers are responsible for our image and only we can change it. As a driver trainer, I try to not only teach how to drive a truck but to instill a professional attitude to go along with it. Thanks for all you do to teach drivers the right way to do it.
Rob
I’m interested in learning about what your objectives are regarding the truck driving profession.